Protect Your Website
So you can focus on growing your business.
Maintaining Your WordPress Website is More Important Than You Think
Is your WordPress website a lead-generating machine or a ticking time bomb?
You invested time and money building a beautiful, functional website. But just like a car needs regular maintenance, your website needs ongoing care to stay healthy, secure, and performing at its best. Ignoring website maintenance is like ignoring your car's oil changes – eventually, it will break down, costing you more time, money, and headaches in the long run.
Contact us today for a free consultation and let us
take care of your WordPress website.
Don't let these common website problems derail
your business:
- Sluggish performance that frustrate your users
- Malware infections that compromise your data and damages your reputation
- Security breaches that risk the loss of sensitive information
- Outdated content that makes your business look unprofessional
Think of it this way:
A healthy website = A healthy business.
A healthy website =
A healthy business.
Our WordPress Website Maintenance Plan takes the burden off your shoulders. Focus on running your business, knowing your website is in expert hands who will:
- Proactively protect your site from malware, hackers, and data breaches.
- Optimise your site for speed, ensuring a smooth user experience and better SEO.
- Keep a watchful eye on your site, minimising downtime and maximising availability.
- Answer your questions and resolve any issues quickly.
- Keep your website is secure, up-to-date, and performing at its peak so you’ll have peace of mind.
- Proactively protect your site from malware, hackers, and data breaches.
- Optimise your site for speed, ensuring a smooth user experience and better SEO.
- Keep a watchful eye on your site, minimising downtime and maximising availability.
- Answer your questions and resolve any issues quickly.
- Keep your website is secure, up-to-date, and performing at its peak so you’ll have peace of mind.
Our Comprehensive
Maintenance Plan Includes:
Essential Maintenance:
- Automated off-site backups
- WordPress core, plugin, and theme updates
- Staging site for testing updates and customisations
- Performance optimisation
- Security hardening
- Uptime monitoring
- Monthly maintenance reports
Plus These Valuable Extras:
- Google Analytics & Search Console integration
- Free Cloudflare DNS & CDN
- Broken link and image checks
- Website analytics review
- Content updates (minor edits)
- Secure password management
- Unused file cleanup
- Image optimisation
- Spam comment removal
- Database optimisation
- Form testing
- Trash cleanup
- 404 error review
- Basic activity log setup
- Malware cleanups and site restores
- Bug fixes and technical issue resolution
- Google Analytics & Search Console integration
- Free Cloudflare DNS & CDN
- Broken link and image checks
- Website analytics review
- Content updates (minor edits)
- Secure password management
- Unused file cleanup
- Image optimisation
- Spam comment removal
- Database optimisation
- Form testing
- Trash cleanup
- 404 error review
- Basic activity log setup
- Malware cleanups and site restores
- Bug fixes and technical
|
Maintenance Plan
|
Basic | Premium | Pro |
|---|---|---|---|
|
Website Technical Support Servicing of bugs and errors
|
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No. of WordPress Setups Supported *Excludes multisite
|
1 WordPress Site | 1 WordPress Site | 1 WordPress Site |
|
Emergency Support *Excludes multisite
|
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Scheduled Website Remote Backup *Up to 3 months retention (incremental)
|
Monthly (Off-Site) | Monthly (Off-Site) | Monthly (Off-Site) |
|
Web Hosting Management
Website not accessible
Website fail to load/ error message shown
|
Basic | Basic | Basic |
| WP Core/ Plugins/ Themes Updates | Every 12 months | Every 6 months | Every 4 months |
| Downtime Monitoring | |||
|
Google Analytics Setup Embed GA tagging code in website
|
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Security Enhancements Server level security enhancement, eg: Mod Security, Ip Ban, Firewall, daily malware
scanning, malware fixing, 2FA etc
|
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| Premium Wordfence License | |||
|
Performance Enhancements To review the website loading speed and optimisation
|
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WooCommerce Support Support site with WooCommerce installed
|
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Webmastering Service Include content updates such as change/
update in text, links, maps, banners etc.
|
1 hour/ month | 2 hours/ month | |
| 24/7 Helpdesk Supoort System | |||
|
Reporting- General Site Site Health, Security, Traffic, Disk Usage etc.
|
Monthly | Monthly | Monthly |
|
Reporting- Updates Core, Plugins & Themes
|
Every 12 months | Every 6 months | Every 4 months |
| Whatsapp Support | |||
| Responsive Support | 2 Business Days | 1 Business Days | 1 Business Days |
| Minimum Contract | 1 Year | 1 Year | 1 Year |
| Pricing | |||
| S$150/month | S$300/month | S$500/month | |
FAQ
1. Why is WordPress maintenance important?
Regular maintenance ensures your website remains secure, updated, and performing efficiently.
2. What is included in maintenance?
We handle updates, backups, performance optimisation, and security monitoring.
3. Will my website go offline during updates?
We use safe update processes to minimise or avoid downtime.
4. Can you fix issues if my website breaks?
Yes. Maintenance includes troubleshooting and technical issue resolution.
Protect your investment. Protect your business.
Contact us today for a free consultation and let us
take care of your WordPress website.
Terms and Conditions
- For WordPress sites not developed by I Concept, initial first time pre-checking for the structure and code might be needed and it will incur some additional fee (for first time only).
- No file modification for the WordPress Core Files, Plugins Core files, and Theme core files with child themes exists.
- This plan does not include support or updates for commercial plugins that require additional fees.
- Any changes/modification to WordPress system files during the support period may result in a reactivation fee to re-check and re-analyse the site’s status. Fees vary based on the site’s scales and complexity.
- This plan does not cover changes made by the client to WordPress system functions, plugins, or themes.
- Unused webmaster service credit hours do not carry over after the plan expires.
- The contract is for a 12-month plan. Prices are quoted before GST.
Webmastering Service
- Change / update in text, links, maps, banners. This includes any work that is involved (e.g.coding and programming) that is necessary in order to perform the update.
- Fixing of broken links, turnkey process checks (test purchases, form submission checks).
- Questions and supports will utilise the webmasters hours.
- Servicing / handling of bugs and errors for front end CSS and CMS based on Service Level Agreement.
- I Concept will provide the estimated hours needed for each task prior to each action.
- Minor functions development for the website (within the hours of support).