How many of you would trust an AI-enabled doctor?
While AI technology still needs a bit of refinement to be able to safely replace actual doctors (if ever) and render comprehensive and competent medical services, AI chatbots are actually already making their presence felt in the healthcare world, albeit in a more supportive role. Read on to find out how AI chatbots are being used to make healthcare more accessible and effective.
The Rise of AI Chatbots in Healthcare
It all started with ChatGPT. When they grew to a million users within five days of launch, then to 100 million within two months, it was hard not to take notice of this new, nifty tech. So much so that a study conducted by the National Library of Medicine found that 20% of healthcare workers used ChatGPT.
The Benefits of AI Chatbots in Healthcare
So why is AI technology gaining ground so rapidly? In a nutshell, when utilised effectively, they can do more in less time. Tapping on their natural language processing (NLP) capabilities, they can understand and respond to user queries by analysing vast amounts of medical data, and deliver accurate and relevant information.
Healthcare chatbots can help patients avoid unnecessary tests and treatments by providing guidance and support. This can lead to significant cost savings while maintaining high-quality care.
And they’re available 24/7 – no coffee breaks while complaining about their long hours.
A Smarter Way To Deliver Healthcare
In a healthcare setting, an AI chatbot can already effectively perform multiple roles, ranging from organising patient pathways, medication management, and even help with first aid. This actually goes a long way in easing the burdens of healthcare professionals.
On the consumer front, apps exist that deliver wellness tips, general medical knowledge and can even function as a ‘digital nurse’. Let’s find out more about them.
This New York-based company launched a chatbot to assist cancer patients and survivors. The app offers personalised health advice, including diet, exercise, and post-cancer care plans, curated by Integrative Medicine experts. Users can also consult with online oncologists 24/7.
Leveraging the latest scientific research, Youper’s AI provides personalised emotional support through quick conversations. The app offers tailored meditations and mood tracking tools to help users improve their emotional well-being. As users interact with the AI, it learns and adapts to their specific needs.
The chatbot, accessible via Facebook Messenger, Skype, or Kik, functions as a personal health assistant. It can remind users to take medication, track health metrics like weight, mood, and menstrual cycle, and locate nearby pharmacies or clinics.
Tap On The Robust Power of AI With Intercom
The proof’s in the pudding – AI chatbots have more than proven their worth in the healthcare sector. And they can also make a stunning impact on the way your business delivers customer service as well.
As an Intercom Gold Partner, I Concept is excited to introduce you to Intercom’s AI-powered solutions. Intercom’s Fin chatbot, an AI chatbot for websites and other platforms, and its suite of tools can revolutionise your support operations and strengthen customer relationships. Boost your AI marketing and enjoy personalised engagement, efficient support, proactive assistance, and data-driven insights with Intercom’s AI-powered platform.
If Your Brand Needs a Health Boost, Call I Concept!
At I Concept Singapore, we as a fully integrated creative agency are specialised in helping your brand reach hearts and minds, not just in the outdoor space, but in the digital sphere as well. Our expertise ranges from branding in Singapore, digital marketing, web development and design, digital copywriting, logo design for the company, ecommerce development, and more, making up a comprehensive range of services to help businesses thrive in today’s competitive landscape. Our team of experienced creatives can help you develop a strong brand identity and create marketing campaigns that deliver exceptional results.
Plus, with the support of government initiatives like the Enterprise Development Grant and Productivity Solutions Grant (PSG), businesses can access funding to invest in innovative OOH campaigns. By working with a creative agency like I Concept Singapore, these businesses can develop compelling brand strategies and create visually striking outdoor advertisements that resonate with their target audience. Apply for the PSG now to kickstart your digital marketing journey with I Concept.
Contact us today!
