URGENT: SCAM ALERT: There have been individuals claiming to be representatives from I Concept Innovation Pte Ltd. DO NOT respond to these individuals. Please verify such communications by sending us an email at: info@i-concept.com.sg
intercom logo
ic intercom logo

Lead the next wave
of customer service with

intercom top

Take a step into the future with Intercom’s AI Chatbot and other smart features.

If you’re still thinking of ways to swiftly convert those customer interactions into meaningful results, look no further than Intercom.

Why? Because your customers expect more. Intercom’s AI-powered customer service delivery system is the answer to today’s savvy and time-tight consumer culture.

intercom 01

Here’s the thing:

intercom 02

AI in customer service is the next big thing, and is an opportunity ripe for early adopters

AI will enhance human efficiency, not replace them

AI and automation unlocks critical efficiencies unimagined before

AI offers the competitive edge when it comes to customer experience

Source: The State of AI in Customer Service – 2023

intercom 03

does Intercom help you elevate your customer service?

intercom how bg 01
in1

Meet Fin, the market’s
most advanced AI-powered customer service chatbot

Delivers safe and accurate answers to customers

Able to navigate complex problems to deliver the best customer experience

Built-in safeguards ensure Fin answers questions based solely on your support content

Maximise collaboration within your company

AI efficiently organises conversations from multiple channels into a shareable inbox

AI-powered ticket creation and organisation lets you manage customers seamlessly

Generate comprehensive reports and create useful workflows

intercom how bg 02
intercom how 02

Deliver proactive support

intercom how bg 03
in2

Reduce support volume by proactively communicating with your customers about known issues

Set up your customer onboarding in minutes using no-code tools and pre-built templates

An efficient Help Center lets your customers find the answers they need, whenever they need them

The first industry
to be heavily
disrupted by AI
is Customer
Service.

Sam Altman, Co-founder, OpenAI

intercom 04

It’s time to make
an AI-powered difference to your customer service.

Scroll to Top