Lead the next wave
of customer service with
Now powered by the Productivity Solutions Grant (PSG) - enjoy up to 50% funding support for our Intercom packages! That’s as low as $5.80/day for 24/7 AI-enabled customer support.
As a pre-approved SMEs GoDigital Vendor, we’re here to make digital adoption easier for SMEs, helping you improve your bottom line.
Get in touch to find out how we can help your business thrive!
Take a step into the future with Intercom’s AI Chatbot and other smart features.
If you’re still thinking of ways to swiftly convert those customer interactions into meaningful results, look no further than Intercom.
Why? Because your customers expect more. Intercom’s AI-powered customer service delivery system is the answer to today’s savvy and time-tight consumer culture.
Here’s the thing:
AI in customer service is the next big thing, and is an opportunity ripe for early adopters
AI will enhance human efficiency, not replace them
AI and automation unlocks critical efficiencies unimagined before
AI offers the competitive edge when it comes to customer experience
Source: The State of AI in Customer Service – 2023
does Intercom help you elevate your customer service?
Meet Fin, the market’s
most advanced AI-powered customer service chatbot
Delivers safe and accurate answers to customers
Able to navigate complex problems to deliver the best customer experience
Built-in safeguards ensure Fin answers questions based solely on your support content
Maximise collaboration within your company
AI efficiently organises conversations from multiple channels into a shareable inbox
AI-powered ticket creation and organisation lets you manage customers seamlessly
Generate comprehensive reports and create useful workflows
Deliver proactive support
Reduce support volume by proactively communicating with your customers about known issues
Set up your customer onboarding in minutes using no-code tools and pre-built templates
An efficient Help Center lets your customers find the answers they need, whenever they need them
To apply for the PSG grant,
you’re required to fulfill these conditions:
Registered and operating
in Singapore
Minimum 30% Singapore
shareholding
Looking for Singapore-based
IT solutions (that’s us!)
We’ve helped businesses launch successful sites,
and we can help you too!
It’s easy to apply for the grant.
Just note these 4 steps:
Step 1:
Get in touch with
I Concept for a quote
We’ll walk you through the relevant packages and processes.
Step 2:
Apply for the E-Commerce Productivity Solutions Grant (PSG)
We’ll help you with the necessary information and steps.
Step 3:
Develop your E-Commerce website
Our team of writers, designers and programmers will work alongside you to realise your desired E-Commerce website.
Step 4:
Submit your claim
At the end of it all, we’ll help you prep all the required material and advise you on the final submission procedure.
The first industry
to be heavily
disrupted by AI
is Customer
Service.
Sam Altman, Co-founder, OpenAI
