URGENT: SCAM ALERT: There have been individuals claiming to be representatives from I Concept Innovation Pte Ltd. DO NOT respond to these individuals. Please verify such communications by sending us an email at: [email protected]

American Express | Social Media

Social Media

The Brand
American Express Singapore is the world’s largest card issuer, the premium network for high-spending cardmembers, a processor of millions of transactions daily, and a partner that provides business-building services to a worldwide merchant base. With Ogilvy and Mather as their central branding partner since the 1960s, American Express operates on a global scale to help realize the dreams of many through industry-leading benefits, access to unique experiences, business-building insights, and global customer care.

The Objective

  • To create enticing visuals through its multi-channel digital marketing platforms including social media
  • To build a strong brand presence among its cardmembers and increase engagement


The Solution

Since 2017, I Concept has been playing a pivotal role in accentuating AMEX’s brand image built over the years by creating visually engaging creatives that brought out the brand essence while delivering strategic content. This includes creating tasteful digital marketing strategies and tactics for their Email Marketing Campaigns, Digital Marketing Campaigns (including Social Media), Offline Print Advertisements, Graphic Video Production and more.

Amex Travel Game

Cardmembers have to log in to be able to play the game.

The game is akin to the ‘snake game’.
Players have to collect as many spheres as they can to gain points. There are also special spheres which has more points.
Each week, we go through a different city, Tokyo, Sydney, Seoul and lastly, London. Each city will have its own theme and tokens.

When the game ends, they will see their score and will be able to play again, should they wish to.
The top 5 highest scorers each week, wins a S$200 Agoda travel voucher, to be used with an American Express card.

Amex Magical Lamp AR Game at ION Orchard

This Magical Lamp AR Game encourages shoppers at ION Orchard to search for QR codes in order to be able to ‘polish’ the game and win prizes! This helps to drive traffic around the mall, especially in areas that has less footfall.

Upon the successful scan of the 1st QR Code, the Cardmembers will see this login page.

After logging in, they have to look for 2 more wobblers that consists of the QR codes to scan to unlock the AR Game.

There are also clues available to show where are the rest of the wobblers.

After CMs clicks on ‘Start Game’, they will be shown the game instructions.

When CMs click on ‘Play Game’ they will be prompted to swipe the lamp back and forth as fast as they can, akin to the action of polishing a lamp.

If they choose not to allow the game access to their phone camera, this is the default background CMs will see.

After the CMs succeed in polishing the lamp, they will be shown this screen if they win the S$10 Grab promo code. There are also S$5 and S$3 Grab promo codes.

Should the Grab Promo Codes be fully redeemed, this is the screen that the CMs will see after their 1st scan of any QR Code.

They will be directed to participate in the sweepstakes instead.

AMEX | Social Media Creatives

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Impersonation of I Concept Innovation Pte Ltd (Singapore)

It has come to our attention that individuals claiming to be representatives from
I Concept Pte Ltd (Singapore) are offering fraudulent freelance job opportunities and other types of scams under our name, often providing the link to the websites under i-conceptanalysis.com, i-conceptaudit.com and 

i-conceptevaluate.com. There may be other domains that we are unaware of.

We unequivocally state that these scam websites and any other websites other than our actual one (i-concept.com.sg), as well as the representatives claiming to be from our company, do not belong to I Concept Innovation Pte Ltd (Singapore). We strongly urge you not to respond to these solicitations and to verify the legitimacy of such communication by sending us an email at:

[email protected]

Please note that we will never ask you for your sensitive personal details including but not limited to your bank account number and/or passwords, as well as any form of payment. We have already filed a police report – Report No. G/20240516/7030.

If you are a victim of these scams, kindly file a police report at your end.

Sincerely,
The I Concept Team